![]() ![]() Click the “ help” button at the bottom right of the page.Once you have updated your firmware, follow these three easy steps every time you contact Technical Support: Once on the support page for your series / model you will find the most recent firmware and upgrade instructions. However, if you would rather do it manually, just go to the Night Owl Technical Support Homepage and type your series / model number into the search bar. The easiest and fastest way to update your firmware is to connect your Night Owl device to the internet and follow the on-screen prompts in the Startup Wizard. Frequently, our customers have issues with their Night Owl products because they have not installed the latest firmware. Visit the How To Videos page or the Night Owl Protect Helpful Videos Pageīefore clicking the chat button, please make sure you have updated the firmware on your device. Instructional videos for our most popular products. ![]() If you still need help, please click the chat button at the bottom right of the page. The turret-style housing make these cameras very easy to adjust the angle of view during installation. However, you can easily reset your App or DVR / NVR password yourself. The HD-Q3 is an infrared dome security camera with a fixed 90 degree lens. Enter your series / model number into the search bar for help articles and how-to videos for your specific device.įor your privacy and security, our Technical Support team cannot provide you with a new password.Find your series / model number on your device support sticker.Support is always available on our technical support website at where you will find an extensive knowledgebase containing all the apps, tutorials and how to videos you need. NOTE: The DVR is compatible with our DP2 Series wired BNC cameras and our WNIP2 Series Wi-Fi IP devices, but is not backward compatible with other Night Owl® products.Everything you need is right here with self help tools. This system provides the latest technology to give you the ultimate security experience. and then took a chance I'd find you still awake, a night owl like myself. You can view and download the recordings as you need them. appeared on one of the four nine-inch monitors of their security system. All recordings are securely stored on a pre-installed hard drive for convenience. Night Owl® never charges fees for storage or access to your videos. Our app gives you control of your system and easy access to your recordings, regardless of where you are. Proudly designed and engineered in the U.S.A., our security system uses a wired connection for uninterrupted viewing with no delays. Motion-activated spotlights flood your yard with bright lights when human motion is detected, instantly warding off trespassers. Facial Capture lets you see who is on your property by snapping a photo and sending the image to your Smart Device. Have a guest but can’t get to them? Use a preset voice alert to let them know! Smart Detection Technology including Human Detection, Facial Capture and Vehicle Alerts reduce the risk of false alarms, keeping you safe and well protected. From within the app, you can easily activate the built-in siren, startling intruders and sending them packing. Each camera has 1-way audio (speaker) which works with our built-in siren and preset voice alerts. While a TV or monitor is not required, with Google Assistant you can use simple voice commands to stream camera footage directly to your TV or monitor, all while remaining hands free. ![]() You can easily configure your system right from the app on your smartphone or tablet with the Bluetooth® connection. With Secure App-Based Bluetooth® Setup, there is no need to connect a TV or monitor for setup or viewing (optional). designed and engineered 1080p HD Bluetooth® Digital Video Recorder with Wired 1080p HD 8 Channel Spotlight Cameras and Pre-Installed Hard Drive. ![]()
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